Help & Support

How can we help you?

FAQs

Please go to My profile -> My Orders ->View details -> Shipment

Please submit a Service Request from Help & Support

Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2024:

Jan New Year’s Day Monday, January 1st
Martin Luther King’s Day Monday, January 15th
February President’s Day Monday, February 19th
May Friday Before Memorial Day Friday, May 24th
Memorial Day Monday, May 27th
Jun Juneteenth Wednesday, June 19th
Jul Independence Day Thursday, July 4th
Sep Labour Day Monday, September 2nd
Nov Diwali Friday, November 1st
Thanksgiving Day Thursday, November 28th
Day After Thanksgiving Day Friday, November 29th
Dec Christmas Day Wednesday,, December 25th

Service Request

Click here to submit a new request for shipment errors/returns and general inquiries

Submit a request 

Customer Care: customercare@drreddys.com
Techical Support: Direct@drreddys.com
Medical Inquires: medinfo@drreddys.com
Customer Care: customercare@drreddys.com
Adverse Events/Side Effects: +1 888-375-3784
Returns: +1 800-967-5952

Working hours - 08:00AM to 05:00PM EST (Monday - Friday)